FAQ

Every order placed now comes with a gruesome cute mini doll-head soap sample! We use a combination of glass jars and recyclable heart shaped containers for packaging our body products. All soaps are lovingly hand wrapped in strawberry patterned wax paper or compostable frosted treat bags then placed in organza bags and topped with pink bows, ready for gift giving. Our house ghosts may even throw a treat in your order or some doll parts, you never know...

What’s the status of my order?

Please note: We strive to ship all orders within 1-2 business days. Once your order ships, you will receive a shipping confirmation email that includes a tracking number to see the status of the delivery. Still need help? Contact: customerservice@strawberryboo.com

Are your products vegetarian?

Yes, everything we make is vegetarian and vegan. We only use fresh ingredients from companies that don’t test on animals. Our custom fragrance blends are derived from pure essential oils, absolutes and phthalate free fragrance oils. 

Where are your products made?

Our products are made in the United States and shipped from Atlanta, Georgia. All of our ingredients are sourced from premium sources and go through a rigorous testing process before being used. 

What is your return policy?

Due to the personal cosmetic nature of our products, we do not accept returns. Was something wrong with your order or was a product damaged during shipping? Contact us right away at customerservice@strawberryboo.com so we can replace your damaged item and investigate. Unfortunately we cannot provide refunds for items damaged/melted in transit, but we will do everything we can to make it right. 

I don’t know what scent to choose

What kind of notes do you love?

WARM FLORAL: Burning Love

WARM & SWEET GOURMAND: Betty’s Almond Milk, Black Angel, Janet, Bloody Mary, Cocoa Queen, Valentine Coffee, Candy Coma

FLORAL ORIENTAL: China Doll, Eternally Yours 

CANDY SWEET: Angel Milk, Catherine, Candy Venom, Poison Girl, Sugarfox, Spell on You

FRUITY: Strawberry Crush, Hollie, Cherub Dessert, Haunted Berry

JUICY FLORAL: Pink Lamb, Rosemilk, Bloodflower, Holy Water

SPICED BAKERY: Murder Cake, Good Mourning, Lolly, Teen Witch, Boo Patch/Bloody Squash

FRESH, HERBAL: Strawberry BOO!, Ghost Bride, Creature from the Black Lagoon

AROMATIC, COCONUT: The Love Witch, Valentina, Island Smoke

AQUATIC, WATER: Reborn, 6 Ft Under, Rose Dew

MOSSY WOODS: Bloodthirsty, Pink Egg 

Product Use:

Although some of our soap and body products contain edible ingredients, they are NOT for human consumption. For external use only. No liability will be assumed by Strawberry Boo for any claims arising out of the misuse or otherwise of these items or any other product sold or made by Strawberry Boo, LLC. We make no claims to treat or cure any type of illness or health condition with our products. If you are pregnant, nursing, have a medical condition, or are on medications, please check with your doctor before using any of our products as some herbs and essential oils should not be used during pregnancy or if you have a medical condition.

Customer Responsibility:

Any information provided within the product description(s) does not guarantee results nor should be considered medical advice. Although these products are handmade using natural ingredients, the possibility of an allergic reaction is not eliminated. If you experience any discomfort or abnormal reaction, discontinue use and consult a medical professional immediately. All testing is the responsibility of the customer.

Search